Introduction

This website is managed by Ardent Leisure Group who are committed to protecting the privacy of visitors to this website.

1. Protecting your privacy

Ardent Leisure Group understands that your privacy is important and is committed to protecting your privacy. Ardent Leisure Group will ensure as far as possible that personal information collected through our website or within our operations is used only for the purposes as set out in this statement.

This Privacy Statement sets out the standard of protection you can expect in respect of your personal information. By accessing and using our website or by submitting information to us, you consent to us using and disclosing your personal information in the ways described in this Privacy Statement.

2. Your personal information

We may hold a variety of your personal information, including your name, your address, your phone number and mobile number and your email address.

3. How we collect personal information

We may collect personal information from you in a number of ways, including:

• general information about visitors to our website is collected for general statistical reporting – such information includes service provider, browser type, pages accessed on our website and what site you came from – however, this information cannot be used to personally identify you; and
• records of any e-mails, “contact us” messages or other correspondence that you send via the website.

Your information is collected by us as described above and stored on our database.
You have control over any personal information we collect from you and we have provided an option in all of our material to opt out of any further marketing or promotions.

4. Access by children

As we cannot distinguish the age of people accessing our website, our privacy policy applies to all. If a person under sixteen years of age has provided us with personal information without parental or guardian consent, those details may be removed by emailing your request to us.

5. How we use your personal information

Your personal information may be used by us in a number of ways, including:

• for the purpose for which the information was requested

If you would like to unsubscribe (or “opt out”) please email us.

6. When we disclose your personal information

We do not disclose your personal information to any 3rd parties unless required by law to do so. When external parties perform services on our behalf, we will ensure that this entity protects your personal information in a manner which is consistent with this Privacy Statement.

7. Updating personal information

We take reasonable steps to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide.

You can update your personal information at any time and we request that you keep your information as current as possible so that we may continue to provide you with information on our activities. Please help us by:

(a) letting us know if there are any errors in the information we hold about you; and
(b) keeping us up-to-date with changes to your information, such as changes to your name or address.

To update your details please email us.

8. How you can access your personal information

You are able to access your personal information held by us. You are also able to update your details or remove your details should you wish to “opt out” in the future. Should you wish to access, update or remove your details, please email us.

9. Preventing unauthorised access to your personal information

We will take reasonable steps to maintain the security of and to prevent unauthorised access to or disclosure of your personal information. However, we do not guarantee that unauthorised access to your personal information will not occur, either during transmission of that information to us or after we receive that information.

10. Linked sites

Our website may contain links to other Internet websites. These links are provided solely for your convenience. If you submit personal information to or via any linked site, the privacy principles applying to that information will be outside our control. You should therefore check the privacy statement of the linked site before submitting information to or via that site.

11. Changes to our Privacy Statement

From time to time, we may need to change this Privacy Statement to reflect our changing business practices. We may therefore change this Privacy Statement at any time by posting the amended Privacy Statement on this website. All personal information collected and held by us will be governed by our most recent Privacy Statement, as posted on this website.

12. How to contact us

If you have any questions in relation to privacy, please email us.